Hi,
i'm just wondering if the win8(Edge animate cc crashes at startup on win 8.1) problem and remedy applies to win7?
Edge started crashing minutes after opening and working on a project, notably after i updated my nvidia driver because PhotoshopCC2014 wouldn't run unless i did.
My event log reads:
Faulting application name: AdobeEdgeAnimateCC2014Helper.exe, version: 0.0.0.0, time stamp: 0x5295bbb9
Faulting module name: libcef.dll, version: 3.1364.1130.0, time stamp: 0x5295b9b5
Exception code: 0xc0000005
Fault offset: 0x0003d7db
Faulting process id: 0xcd8
Faulting application start time: 0x01cfa0b37a2ae41d
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Edge Animate CC 2014\cef\AdobeEdgeAnimateCC2014Helper.exe
Faulting module path: C:\Program Files (x86)\Adobe\Adobe Edge Animate CC 2014\cef\libcef.dll
Report Id: cd6674e6-0ca6-11e4-9e8c-00268339bfef
System info:
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 08/03/12 14:55:01 Ver: 21.04
Processor: Intel(R) Core(TM) i7-3970X CPU @ 3.50GHz (12 CPUs), ~3.5GHz
Memory: 65536MB RAM
Available OS Memory: 65486MB RAM
Page File: 4816MB used, 126153MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Display info:
Card name: NVIDIA GeForce GTX 580
Manufacturer: NVIDIA
Chip type: GeForce GTX 580
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1080&SUBSYS_00000000&REV_A1
Display Memory: 4047 MB
Dedicated Memory: 1487 MB
Shared Memory: 2559 MB
Any suggestions?
thx!
ian