I created a catalog with the following structure.
(In truth it is much more complex but I simplified into 2 sections)
In symbol1a I have a video but if I go to symbol1b or symbol2a I keep hearing the sound of the video in symbol1a.
Only with Safari on iPad. With Chrome or Firefox on PC or Android everything is ok.
If I step from symbol1a (with video) to symbol1b (without video) I use this code that I added in symbol1 under the label symbol1b:
sym.getSymbol("symbol1a").$("video")[0].volume = 0.0;
If instead I step from symbol1a (with video) to symbol2a (without video) I use this code that I added in stage under the label symbol2:
sym.getSymbol("symbol1").getSymbol("symbol1a").$("video")[0].volume = 0.0;
And all this works well except for Safari on iPad.
If I move on the timeline of symbol1a with label I can stop the video and audio, also on iPad, but if I leave symbol1a and step to another symbol not working.
How can I stop the video going from one to another symbol on iPad?
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Then I have another problem on audio and video, but this time on browser.
I use in this brochure 6 videos and 2 audios in total, one for each section.
When I load the page, while I see the preloader, I hear one or more audio/video starting. After loading is finished and I start to see the homepage of the brochure, all the audios stop.
I tried activating the pre loading of audio and video.
Then I tried disabling the pre loading of audio and video.
Now is active.
I tried also with this code at the beginning of the stage
sym.getSymbol("symbol1").getSymbol("symbol1a").$("video")[0].volume = 0.0;
and this code at the beginning of the symbol1:
sym.getSymbol("symbol1a").$("video")[0].volume = 0.0;
and also this code ath the beginning of symbol1a:
sym.$("video")[0].volume = 0.0;
I set at the beginning of layer video on symbol1a:
- pause video
- deactivate video layer
- set volume 0
for all the videos and audios but don't work.
What can I do?